How 3djl Keeps Your Information Safe

Six principles that guide how we handle your personal data across the 3djl platform.

SSL Encryption on All Data

Every connection between your device and 3djl servers is protected by SSL encryption. This applies whether you access the platform from a browser in Manila or the app in Cebu.

Data Collected Only for Platform Use

3djl only collects the personal information it needs to operate your account, process PHP transactions, and meet identity verification requirements. We do not collect data beyond what is necessary.

No Sale of Personal Data

3djl does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Your data stays within the scope described in this policy.

KYC Data Handled Securely

Identity documents submitted for KYC verification are stored with access controls and used only for the purposes of verifying your identity and processing your withdrawal requests.

OTP for Account Access

Your registered mobile number is used for OTP verification at login. 3djl does not use your phone number to send promotional messages without your consent.

You Control Your Data

You have the right to request access to the data 3djl holds about you, to request corrections, and to ask questions about how your information is being used. See Section 9 for details.

This Privacy Policy applies to all players using the 3djl platform — through the website at 3djl.org and through the 3djl App for Android and iOS. By registering an account, you agree to the collection and use of your data as described here.

1 Introduction

3djl is an online gaming platform serving players in the Philippines. We take the privacy of our players seriously. This policy sets out in plain terms what data we collect, why we collect it, how it is protected, and what rights you have regarding your personal information.

This policy applies to all personal data collected when you register an account, verify your identity, make deposits or withdrawals in PHP, play games, or contact 3djl support. If you are under 21 years of age, you are not eligible to use 3djl and should not submit any personal data to this platform.


2 What We Collect

3djl collects personal information in the following categories:

Data Type Examples When Collected
Registration Data Full name, email address, mobile number, date of birth At account creation
Identity Documents Philippine government-issued ID (for KYC) Before first withdrawal
Financial Data Bank account details, e-wallet account name (in PHP) At deposit or withdrawal
Activity Data Game sessions, betting history, login records During platform use
Device and Technical Data IP address, device type, browser or app version Automatically during access
Communication Data Messages sent to 3djl support When you contact us

We do not collect data that is unrelated to operating your 3djl account and providing platform services.


3 How We Use Your Data

Your personal information is used for the following purposes:

  • Creating and managing your 3djl account.
  • Verifying your identity through KYC before processing withdrawals.
  • Processing PHP deposits and withdrawals through Philippine bank transfer and e-wallet channels.
  • Sending OTP verification codes to your registered mobile number at login and for sensitive account actions.
  • Detecting and preventing fraud, account duplication, and unauthorised access.
  • Monitoring and improving platform performance, game availability, and the app experience.
  • Responding to support inquiries and resolving account issues.
  • Meeting legal and compliance obligations applicable to the operation of the platform.

3djl does not use your personal data for profiling, targeted advertising to third-party advertisers, or any purpose outside the scope of operating your account and the gaming platform.


4 Sharing Your Information

3djl does not sell or rent your personal data. We share information only in the following limited circumstances:

  • Payment processing: Financial data is shared with Philippine payment processors and banking partners only to the extent needed to complete your PHP deposit or withdrawal transaction.
  • Identity verification: KYC document data may be processed by a third-party identity verification service operating under confidentiality obligations.
  • Legal requirements: We may disclose personal information if required to do so by applicable Philippine law or in response to a lawful request from a competent authority.
  • Platform operations: Technical service providers who support the operation of 3djl infrastructure may access data only to the extent necessary to perform their contracted services, and under binding data processing agreements.

Any third party that receives data from 3djl is prohibited from using it for their own purposes beyond the specific service they provide to us.


5 Data Security

3djl applies SSL encryption to all data transmitted between your device and the platform — whether you are using a browser or the 3djl App on Android or iOS. This protects your account credentials, transaction data, and personal information from interception during transmission.

Access to personal data within 3djl is restricted to personnel who need it to perform their role. Authentication controls, including OTP, are used to reduce the risk of unauthorised account access.

No system is completely immune to security risks. If you have reason to believe your 3djl account has been accessed without your authorisation, contact support immediately at [email protected] and change your password from a secure device.


6 KYC and Identity Verification

Identity verification is required before your first withdrawal from 3djl. You must submit a valid Philippine government-issued photo ID. This requirement exists to confirm account ownership, protect players from fraudulent activity, and ensure that withdrawals are sent to the correct person.

KYC documents are stored securely with access restrictions. They are used only for the purpose of verifying your identity and are not shared with unrelated third parties. The name on your verified ID must match the name on the Philippine bank account or e-wallet you use for withdrawals.

If you have questions about the verification process, see the FAQ page for more information.


7 Cookies and Tracking

The 3djl website uses cookies and similar technologies to support platform functionality. Cookies are small data files stored on your device when you visit the site. They are used for the following purposes on 3djl:

  • Session management: Keeping you logged in during your visit and maintaining your game session state.
  • Security: Helping detect unusual login patterns and protecting your account from unauthorised access attempts.
  • Performance: Understanding how pages and game features are used so we can improve them over time.

3djl does not use cookies to serve third-party advertising or to track your activity across other websites. You can manage cookie settings in your browser preferences, but disabling certain cookies may affect how some platform features work.


8 Data Retention

3djl retains your personal data for as long as your account is active and for a reasonable period after account closure, as required by applicable legal and compliance obligations.

Transaction records and financial data related to your PHP deposits and withdrawals are retained for the period required under applicable financial record-keeping rules. Identity documents submitted for KYC are retained in accordance with identity verification requirements and then securely deleted or anonymised.

If you close your account, you may request confirmation of what data is retained and why. See Section 9 for how to submit such a request.


9 Your Rights Regarding Your Data

As a 3djl player, you have the following rights concerning your personal data:

Right of Access

You can request a copy of the personal data 3djl holds about you. Submit your request to [email protected] with your account details and we will respond within a reasonable timeframe.

Right to Correction

If any personal information in your account is inaccurate or outdated, you can request a correction through your account settings or by contacting support.

Right to Deletion

You may request deletion of personal data that is no longer needed. Note that some data must be retained for legal and compliance reasons even after account closure.

Right to Ask Questions

If you are unsure about how your data is being used, you can contact 3djl at [email protected]. We will provide a clear explanation of any data processing activity that concerns you.

To exercise any of these rights, contact us at [email protected]. Please include your registered account email so we can verify your identity before responding to your request.


10 Changes to This Privacy Policy

3djl may update this Privacy Policy from time to time as the platform evolves or as legal requirements change. When we make material updates, the revised policy will be published on this page with an updated date at the top.

We encourage you to review this page periodically. Continued use of 3djl after a policy update is published constitutes your acknowledgement of the revised terms. If you do not agree with any changes, you should stop using the platform and may request account closure.

For questions about this policy or how your data is handled, visit the FAQ page or review the Terms & Conditions for the broader rules governing your use of 3djl.

Your Data Is Safe on 3djl — Start Playing Today

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